Delivery
COVID 19 - Every care is being taken to package your parcels safely. There may be unavoidable delays to some areas due to the pressure on the postal system during the current situation. I will do my very best to ensure that your goodies reach you in good time but please allow a little extra time for your orders to arrive.
Christmas last order dates UK: Personalised 16th Dec In stock 18th Dec Worldwide: 12th Dec
SHIPPING COSTS
UK
Shipping priced according to weight, please see chart, free UK shipping with orders over £35.00
|
|
Parcel |
|
Up to 100g |
£1.00 |
|
100g to 250g |
£2.50 |
|
250g and over |
£3.95 |
Shipping costs will be confirmed in cart before payment.
WORLDWIDE
From £2.50 to £85 depending on size, weight and location as follows:
Europe:
|
|
Parcel |
|
Up to 100g |
£2.50 |
|
100g to 250g |
£4.75 |
|
250g to 500g |
£9.00 |
|
500g to 1000g |
£10.50 |
|
1000g to 1500g |
£12.00 |
|
1500g to 2000g |
£13.00 |
|
2000g to 3000g |
£15.00 |
|
3000g to 5000g |
£18.00 |
|
5000g to 6000g |
£20.00 |
Australia & New Zealand:
|
|
Parcel |
|
Up to 100g |
£3.00 |
|
100g to 250g |
£6.25 |
|
250g to 500g |
£11.50 |
|
500g to 750g |
£13.50 |
|
750g to 1000g |
£15.75 |
|
1000g to 1500g |
£20.00 |
|
1500g to 2000g |
£21.50 |
|
2000g to 3000g |
£70.00 |
|
3000g to 6000g |
£90.00 |
USA & Rest of World
|
|
Parcel |
|
Up to 100g |
£3.00 |
|
100g to 250g |
£6.00 |
|
250g to 500g |
£10.75 |
|
500g to 750g |
£12.75 |
|
750g to 1000g |
£15.00 |
|
1000g to 1500g |
£18.50 |
|
1500g to 2000g |
£19.75 |
|
2000g to 3000g |
£45.00 |
|
3000g to 5000g |
£50.00 |
|
5000g to 6000g |
£55.00 |
Shipping costs will be confirmed in cart before payment.
PRODUCTION / DELIVERY TIMES
In stock items are usually shipped the next working day, however during busy times it may take us a little longer. Shipping takes between 2-5 days UK 5-10 days worldwide. Please inform us if any of the items are needed urgently and we will try to get them there on time!
We will endeavour to keep you informed of delivery dates but you can phone us on 07805 066417 or email laura@lauraleedesigns.co.uk to check on the progress of an order.
Please allow up to 3 working days for UK delivery and up to 12 working days for worldwide shipping, unless special delivery is selected in which case your pieces should arrive within the next day (excluding weekends, UK only) if ordered by 2pm the day before
PERSONALISED ITEMS
Personalised items are painted to order, please allow an extra 4 days for completion and postage of your item/s On some occasions items may be delayed; if there is likely to be a delay you will be informed by email or telephone
DELIVERY METHOD
Deliveries are made by Royal Mail or by courier (if heavy). Items are wrapped well and breakages during delivery are extremely rare.
We are happy to deliver to home or work, items can also be shipped direct with a gift message. Please leave us a note upon ordering.
Please inform us of a 'safe place' in which to leave your parcel if you are likely to be out.
LOSS OR DAMAGE
Please let us know if your item has not arrived, tracking is often available. Items lost in transit will be replaced or refunded.
In the rare event of a breakage during transit, please report upon opening your parcel, please photograph the breakage and packaging and contact us by email at laura@lauraleedesigns.co.uk or phone 07805 066417 PLEASE NOTE: Items cannot be replaced or refunded without evidence.
CUSTOMS CHARGES / WORLDWIDE SHIPPING
Our products are shipped from the UK and sold on an unpaid Delivery Duty basis.
Please be aware that you may have to pay Import Duty or a Formal Customs Entry Fee upon, or prior to, delivery. Please check your Local Legislation rules.
CHRISTMAS DELIVERIES / DEADLINES
UK Personalised orders 16th Dec
in stock 17th December
Africa, Middle East
Personalised 24th Nov
In stock 28th Nov
Cyprus, Asia, Far East (including Japan) Eastern Europe (except Poland, Czech Republic and Slovakia)
Personalised orders 27th Nov
In stock 4th Dec
Caribbean, Central and South America
Personalised orders 1st Dec
In stock 5th Dec
Greece, Australia, New Zealand
Personalised orders 4th Dec
In stock 6th Dec
Czech Republic, Germany, Italy, Poland
Personalised orders 7th Dec
In stock 10th Dec
Canada, Finland, Sweden, USA
Personalised orders 10th Dec
In stock 12th Dec
Austria, Denmark, Iceland, Netherlands, Norway, Portugal, Slovakia, Spain, Switzerland
Personalised orders 10th Dec
In stock 14th Dec
Belgium, France, Ireland, Luxembourg
Personalised orders 10th Dec
In stock 14th Dec